Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
May 19, 2013, 01:52:28


Advanced search »»

JoomlaTune Support Forum    JComments component    General discussion    Topic: Name required, but I have provided one
Pages: [1]   Go Down
  Print  
Author Topic: Name required, but I have provided one  (Read 1287 times)
0 Members and 1 Guest are viewing this topic.
bob_sprague
Newbie
*

Karma: 0
Offline Offline

Posts: 4


Email
« on: March 21, 2012, 19:52:04 »
Please advise about the following issue:

A user told me this week that he could not post because he was prompted to enter his name, but he had done so. I tested this, and it happened to me, too.

So I upgraded to version 2.3.0. The installation resulted in errors, which you can see in the attached. in practice, the "add comment" link disappeared on all stories, and the Latest Comments module was gone with the new version.

So I downgraded to version 2.0.2.2. The problem with requiring a name when one has been inserted remains.

Please advise. Thanks.

Bob Sprague
www.yourarlington.com

* errors.jpg (26.3 KB, 579x317 - viewed 132 times.)
Logged
ABTOP
Sr. Member
****

Karma: 17
Offline Offline

Posts: 398



WWW
« Reply #1 on: March 21, 2012, 20:47:39 »
With so many installation errors, I can imagine to expect any functionality.
You must get a clean installation first, then we'll talk.
Logged
No personal messages unless you are a friend or you have money for me.
bob_sprague
Newbie
*

Karma: 0
Offline Offline

Posts: 4


Email
« Reply #2 on: March 21, 2012, 22:03:17 »
Quote from: ABTOP on March 21, 2012, 20:47:39
With so many installation errors, I can imagine to expect any functionality.
You must get a clean installation first, then we'll talk.

I tried the installation again and got the same errors.

How shall I get a "clean installation"?

Bob
Logged
ABTOP
Sr. Member
****

Karma: 17
Offline Offline

Posts: 398



WWW
« Reply #3 on: March 21, 2012, 22:14:15 »
Me think you have a problem with your server.
Open the server error log and see if there are any errors pertaining to the JComments installation.
Make sure the TMP folder is specified and is writable.
Well, the server may be screwed up in innumerable ways so it's tricky to tell without having any access to it.
Good luck.
Logged
No personal messages unless you are a friend or you have money for me.
bob_sprague
Newbie
*

Karma: 0
Offline Offline

Posts: 4


Email
« Reply #4 on: March 21, 2012, 22:33:05 »
Quote from: ABTOP on March 21, 2012, 22:14:15
Me think you have a problem with your server.
Open the server error log and see if there are any errors pertaining to the JComments installation.
Make sure the TMP folder is specified and is writable.
Well, the server may be screwed up in innumerable ways so it's tricky to tell without having any access to it.
Good luck.

Thanks you. I will take a look.

But since I have reinstalled the earlier version successfully, without errors, why do you think users cannot post even though they have inserted their names? that's the original reason I am seeking help.

Bob
Logged
smart
Administrator
Hero Member
*****

Karma: 162
Offline Offline

Gender: Male
Posts: 2161



WWW
« Reply #5 on: June 07, 2012, 18:47:39 »
I've tried to post comment on your site and it has been posted without any problems. I've got a message 'Thank you, your comment will be published once reviewed.'.
Logged
If you use JComments, please post a rating and a review at the Joomla! Extensions Directory
Pages: [1]   Go Up
  Print  
JoomlaTune Support Forum    JComments component    General discussion    Topic: Name required, but I have provided one
« previous next »
 
Jump to: