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February 08, 2012, 23:06:20


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JoomlaTune Support Forum    JComments component    General discussion    Topic: Submitting comment just doesn't work
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morna
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« on: December 27, 2009, 00:46:02 »
As I put in the subject, the comments can't be submitted. The plugins seem to be enabled. Also, the comment does show, but after hitting the send-button, the screen just goes to the top of the page.
I checked, but the problem persists on different templates, including the two basic Joomla Templates.
I work on a Windows PC. The problem's there in both Internet Explorer 8 and Google Chrome. I hope anyone knows what the source of the problem is!

[edit] in the bug subforum there was a topic like mine, but the user there only had his problem with one template, while my comments won't submit at all.
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smart
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« Reply #1 on: December 27, 2009, 00:48:14 »
It looks as problem with non-standart Apache's port (non-standart = differs with 80). I'm right?
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morna
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« Reply #2 on: December 27, 2009, 00:49:40 »
Quote from: smart on December 27, 2009, 00:48:14
It looks as problem with non-standart Apache's port (non-standart = differs with 80). I'm right?
Eh... say what? I'm sorry, I'm a total noob... Apache? as far as I know I don't use it. My site is www.morna.nl
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smart
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« Reply #3 on: December 27, 2009, 00:59:34 »
Hm, it seems you have some problems with server configuration, because JComments' JavaScript isn't loaded:

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You don't have permission to access /components/com_jcomments/js/jcomments-v2.1.js on this server

I've got this message then trying open link http://www.morna.nl/components/com_jcomments/js/jcomments-v2.1.js?v=2
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morna
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« Reply #4 on: December 27, 2009, 01:11:15 »
Quote from: smart on December 27, 2009, 00:59:34
Hm, it seems you have some problems with server configuration, because JComments' JavaScript isn't loaded:

Quote
You don't have permission to access /components/com_jcomments/js/jcomments-v2.1.js on this server

I've got this message then trying open link http://www.morna.nl/components/com_jcomments/js/jcomments-v2.1.js?v=2

What does that mean?
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smart
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« Reply #5 on: December 27, 2009, 01:12:44 »
It means that either file l/components/com_jcomments/js/jcomments-v2.1.js?v=2 doesn't exists on your site (may be JComments isn't properly installed) or some server settings blocks request to this file.
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morna
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« Reply #6 on: December 27, 2009, 01:16:09 »
Quote from: smart on December 27, 2009, 01:12:44
It means that either file l/components/com_jcomments/js/jcomments-v2.1.js?v=2 doesn't exists on your site (may be JComments isn't properly installed) or some server settings blocks request to this file.
That's correct. I've only got jcomments-v2.1.js, dunno anything bout v=2 (or am I saying something really stupid here)?

What permissions is it supposed to have?
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morna
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« Reply #7 on: December 27, 2009, 01:53:10 »
Hmm... I tried to change the permissions of jcomments-v2.1.js to public read, public write and public execute... That failed though...
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« Reply #8 on: January 02, 2010, 02:28:58 »
I do not know how to help you. This is a problem in the server configuration - once the file is present on the server is not given on request from the browser.
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