No e-mail for writers

[trax]

Hello,

I hope you understand my english.


Jomments is working fine, but I have got a problem with e-mails.

The author gets no e-mail, if he wants to be informed about new comments. Guest or registered users make no difference.
But the e-mail notification for the admin is working.


Joomla: 1.5.14 (german language)
JComments: 2.1.0.0

Can you help me?

Thank you.

[smart]

Please wait until JComments AutoSubscribe plugin will be released. It allows automatically create subscriptions to comments for authors of commented objects. At this time plugin in closed beta-testing stage.

[trax]

Maybe, there is a misunderstood. I try it more exactly.

A guest or registered user of my website writes a comment. He inserts his email address and clicks the checkbox "Notify me of follow-up comments". But he never gets an email. The admin account gets notification about new comments.

That's my problem.

[smart]

Oh, you mean comments writers, not article auhtors? Their emails are correct? Try same email as you use in admin notification - may be on some mailboxes is aggresive spam filter?

[trax]

I dont know why, but now it works. 

Thank you for your help.

[eglescout]

Please wait until JComments AutoSubscribe plugin will be released. It allows automatically create subscriptions to comments for authors of commented objects. At this time plugin in closed beta-testing stage.

This is for the author of the article, right?  I could really use this!  Could you let us know where you are in the development cycle?

Thanks!

[charobnjak]

Hi, thanks for the component... love it


I have the same problem.

My subscribers dont get email notifications when autopublish is OFF

When i turn on autopublish for unregistered users the mails are sent immediately.

I cant allow people on my site to write anything....

Any help is appreciated

thanks

[smart]

charobnjak, what JComments version do you use?

[umad]

Hello

I have the same problem.

My unregistered user dont get email notifications when autopublish is OFF, and when I publish their comments

can any body help this?

[jakow86]

Here's my solution to the problem.

Open administrator/components/com_jcomments/admin.jcomments.php

Find function publish (should on line 599), and replace it with this one (or just insert the HACK fragment):

Code:

function publish( $publish )
{
$id = JCommentsInput::getVar('cid', array());

if (is_array($id) && (count($id) > 0)) {
$ids = implode(',', $id);

$db = & JCommentsFactory::getDBO();
$db->setQuery("UPDATE #__jcomments SET published='$publish' WHERE id IN ($ids)");
$db->query();

// HACK
      if($publish){
        $row = new JCommentsDB($db);
       
        require_once (JCOMMENTS_BASE.DS.'jcomments.php');
       
        foreach($id as $comment){
      if ($row->load($comment)) {
            JComments::sendToSubscribers($row);
          }
        }
      }
      // END HACK
}
JCommentsRedirect(JCOMMENTS_INDEX . '?option=com_jcomments&task=comments');
}

You see the problem is that mails are send to subscribers, when a comment is saved and published. If it is not published, there are no mails. So I insert this piece of code ti run the sendToSubscribers function on comment publish from the backend.

This is probably not the best possible solution. It would be better not to require the whole jcomment.php. It does work though. Also tested with auto subscribe plugin, works as one would expect.

[smart]

@jakow86: this bug is already fixed in upcoming version but anycase thank you for your patch!

[timand]

@jakow86: this bug is already fixed in upcoming version but anycase thank you for your patch!

Hello,
Can I know when the fix will be available?

Thanks
Andrea

[omrigez]

Hi,

This hack didn't work for me. Any ideas why?

Thanks,
Omrigez

[naimless]

Hi Jakow

I tried your hack but it doesn't work for me either, although it looks very sound in theory! 

Commenter notifications only works if a registered user (set to autopublish comments) leaves a comment.

When an unregistered user (where comments don't autopublish) leaves a comment, no notification is sent out to other previosu subscribers to the thread.

Any ideas anyone? Is really great functionality but a shame I can't get it to work...

I've got version JComments 2.2.0.2 [12/09/2010] and Joomla 1.5.2x

[naimless]

Hi,

Thanks for your response.

Have already tried that, it's definitely not that. Also a bunch of email addresses hosted on my domain do not even have a spam filter set up and notifications for registered (autopublish) users leaving comments do go through.

Could it be something with my settings? I changed the form around a tiny bit and made some fields non-compulsory or removed them altogether, although I don't know how this would affect the notification.

To clarify, only messages posted by users with autopublish off, do not get sent via email notifications...

Very strange, any help would be greatly appreciated!