GertBrouwer
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« on: October 22, 2009, 18:34:03 » |
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Hi,
I am using jcomments version 2.1.0.0 [07/08/2009]
Directly after installation I get this blank page in frontend.
I would really like to use your component but I can't get around this.
I've tried to unpublish some plugins and module which could have been it, but nothing found yet.
On a different site (different template ass well) I have no problems at all.
On the problem site I am using a lot of extensions.
I have no problem at one page in which I use no extra extensions.
And I have a blank page on an other page where too I don't use any extra extensions.
I see no difference in these pages other then the first points to an article and the other to a category blog view of 3 articles.
I especially noticed there is no navigation at the bottom of this blog page, because there are only 3 articles.
So only the view is different?!
In fact, I tried the following:
index.php?option=com_content&view=category&id=36&Itemid=56
gives a correct page
index.php?option=com_content&view=category&layout=blog&id=36&Itemid=56
gives a blank page (!)
Do you have any ideas to test with, or to check?
Thank you in advance
Kind regards,
Gert
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GertBrouwer
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« Reply #1 on: November 03, 2009, 13:38:12 » |
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Please, anybody?
This is a really complex thing to work out.
I hope a new version will be able to check or uncheck the use of a different ajax library and other so maybe it is easier to find the solution?!
If you found the same problem please reply and add so somebody will take a look at it?!
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smart
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« Reply #2 on: November 03, 2009, 15:48:55 » |
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If you've got blank page some PHP error occured. You need check Apache's error.log to determine error is...
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GertBrouwer
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« Reply #3 on: November 03, 2009, 15:53:38 » |
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Thanx for the reply.
ok, so I need to install appache local and copy the site there and then find out what this error file says.
Is there an other way of accessing this file?
Kind regards,
Gert
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smart
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« Reply #4 on: November 03, 2009, 15:55:20 » |
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No, you can see this logs on your server. Contact with hosting provider and ask him where you can found this log file...
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GertBrouwer
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« Reply #5 on: November 30, 2009, 19:32:07 » |
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Hi,
I've asked the provider several times but I don't get this needed appache logfile.
Is there an other way to get further?
It seems to be part of the template's problem. Maybe I could check the part where the view differs
Maybe I can find something there.
Kind regards,
Gert
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smart
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« Reply #6 on: November 30, 2009, 19:35:00 » |
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The most typical error what can cause blank screen is "Fatal error: Allowed memory size of 16777216 bytes exhausted..."... You can try download MemoryLimit plugin (search through Google), install it and try to increase memory amount available for PHP...
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tommyhome
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« Reply #7 on: December 11, 2009, 09:00:16 » |
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I just decided that it was time to turn it up a notch, and do a install of 2.1 on my dev site, yeah, I run two, one dev where I test and develop and one live where the real visitors are.
And I get on the startpage;
Fatal error: Call to undefined method stdClass::render() in /components/com_jcomments/libraries/joomlatune/template.php on line 360
On a system where error reporting is off this would infact render a blank page.
If i take a direct link to an article it has the following error;
JoomlaTuneTemplateError: Unknown template: tpl_tree
By disabling the plugin for avatars and such in misc settings of JComments, it all diplays nicely, perhaps it is my third party avatar plugin for CB that screws things up?
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« Last Edit: December 11, 2009, 10:07:43 by tommyhome »
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