lv10
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« on: October 17, 2011, 04:52:32 » |
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Hello, I've been using jcomments for almost a year now and it has been working pretty good for me. However, since yesterday all of the sudden after entering a comment I cannot submit it and my the visitors of my website have contacted me regarding the same issue today. What happens basically is that the comments form shows but nobody can leave a comment. Any ideas why this is happening. My websites url is: www.luisvillamarin.com |
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smart
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« Reply #1 on: October 18, 2011, 14:22:21 » |
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Seems you've installed jHackGuard plugin... If so, could you help me and make small test?
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lv10
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« Reply #2 on: October 20, 2011, 00:28:46 » |
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Sure I can help, just let me know what test do you want to run.
Seems the problem is JhackGuard, right?
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smart
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« Reply #3 on: October 20, 2011, 15:19:45 » |
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1. Open file /components/com_jcomments/tpl/default/tpl_form.php and replace string captcha-refid with captcha_refid
2. Open file /components/com_jcomments/jcomments.ajax.php and replace string captcha-refid with captcha_refid
3. Refresh page with comments form and try to post comment.
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lv10
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« Reply #4 on: October 21, 2011, 03:01:57 » |
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I tried the suggested changes to the the files but still I'm having the same problems, I cannot post comments. I have recorded a the following video using showmewhatwrong.com to show you what it is exactly happening. The video is only good for 7 days: http://showmewhatswrong.com/play/cX6YINhQWThanks again |
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smart
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« Reply #5 on: October 21, 2011, 14:41:06 » |
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Ok. Could you specify:
1. Joomla version
2. JComments version
3. jHackGuard version?
4. Make screenshot of jHackGuard's plugin parameters
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lv10
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« Reply #6 on: October 21, 2011, 20:23:34 » |
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1. Joomla version: 1.5.24 2. JComments version: 2.2.0.2 3. jHackGuard version? 1.0 4. Make screenshot of jHackGuard's plugin parameters: check the screen at http://screencast.com/t/yuIHk41Mk or attached to this post  |
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smart
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« Reply #7 on: October 21, 2011, 23:45:25 » |
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Thank you! I will try to reproducde this bug on my test sites... Stay tuned.
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lv10
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« Reply #8 on: October 22, 2011, 22:37:20 » |
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Thank you. Let me know if you need me to run any tests on my end. I look forward to hearing from you.
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lv10
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« Reply #9 on: November 02, 2011, 08:05:07 » |
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Hey hope you are doing good , a couple of weeks ago I contacted you because I am not able to display use jcomments on j15 website. I'm following up to see if you find a solution for it already.
Thanks in advance.
Luis
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« Last Edit: November 08, 2011, 21:02:50 by lv10 »
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anderl
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« Reply #10 on: November 08, 2011, 20:13:15 » |
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smart
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« Reply #11 on: November 08, 2011, 20:28:36 » |
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I have the same problem You've another problem - you're using outdated Joomla version (Joomla 1.5.7 or below). Because during comment's post JComments gots an error: <b>Fatal error</b>: Call to undefined method JFactory::getdate() in <b>/www/virtual/forprin/pollyvote/components/com_jcomments/jcomments.class.php</b> on line <b>1229</b><br /> I recommend you to update Joomla to Joomla 1.5.24... |
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anderl
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« Reply #12 on: November 08, 2011, 20:30:57 » |
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Thanks for the quick response. Yes, I use Joomla 1.5.0
Although it is off-topic, is it critical to update to the latest version? Is there a risk of losing current content?
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smart
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« Reply #13 on: November 08, 2011, 20:32:43 » |
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It is stronlgy recommened by Joomla's developers. But before ANY update I recommend to create full site backup.
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lv10
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« Reply #14 on: November 08, 2011, 21:04:36 » |
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Thank you! I will try to reproducde this bug on my test sites... Stay tuned.
Have you been able to determine the reason why Jcomments is not working on my site? |
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