Counter of characters doesn't work

[maximedurand]

Hello,

I have a little probleme with my jcomment.

The zone with counter of characters stay empty :-s (I have activate the option on the manager)

Somebody have an idea to correct this problem ?

Best regards,

Maxime

[smart]

This counter will be shown only if it enabled in settings and current user has restrictions for comment's length (see Persmissions tab).

[maximedurand]

Hi,

Tks for your quick answer

I have activate these option but nothing changing :-s

The zone stay grey without information inside

Best regards,

Maxime

[smart]

Make sure that you've enabled comment's length check in permissions tab for your user's usergroup.

[maximedurand]

Yes is activate ;-) for all groups



And I have activate too in "Permissions" > show limitation

[smart]

It is very strange. Try also to clear content's cache because this counter is added in form's code and it might be cached with article's content.

[maximedurand]

Ok

I will try this

Question the code of counter is in tpl_form.php here :

Code:

jcEditor.addCounter(<?php echo $this->getVar('comment-maxlength'); ?>, '<?php echo JText::_('FORM_CHARSLEFT_PREFIX'); ?>', '<?php echo JText::_('FORM_CHARSLEFT_SUFFIX'); ?>', 'counter');
<?php

I have not the jceEditor, that's a problem ?

Best regards,

Maxime

[maximedurand]

no changement 

[smart]

This is not for jceEditor but for JComments comment's editor
Hm... Could you show me your site?

[maximedurand]

yep sent by pm

[maximedurand]

Hi,

Have you test ?

I can't found a solution ! 

Best regards,

Maxime

[smart]

Not yet, but I remeber about your problem and will test it ASAP.