bronchy
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« on: October 25, 2010, 14:34:58 » |
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Hello,
i checked all related topiccs, but i couldn't find a solution to my problem. On my page, i've set the adminitrator to confirm the comment before publishing, but the email administrator notifications doesn't work at all.
I can see the comment in joomla backend, but I don't receieve any email. So, it's not so useful, if i check every hour if there are any new comments.
I've enabled notifications, marked both notification types, filled the email and it still doesn't work.
I test it with many different user accounts (not with the administrator email), but no luck.
And I also don't have any problems with my mail settings (lost password functions and similar work correctly).
Any help or any idea is highly appreciated, because i think i'm stuck!
Tnx!
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smart
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« Reply #1 on: October 25, 2010, 16:03:13 » |
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You'll not recieve administrator's notification if you're post comment from the same email as you've set in JComments settings - JComments will not send notification if comment's author email is equal to administor's email.
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bronchy
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« Reply #2 on: October 25, 2010, 17:15:49 » |
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I appreciate your help, but I tested it with many different emails (not only with the administrator email), but no luck.
Any idea?
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smart
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« Reply #3 on: October 25, 2010, 17:22:01 » |
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May be you've problems with some anti-spam software? Any other emails (password reminder or notification about new user registration) works on your site? I'm using these notifications on demo.joomlatune.com for last 2 years and I didn't had any problems with it.
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bronchy
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« Reply #4 on: October 25, 2010, 17:31:59 » |
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Yes, password reminder and notification about new user registration works perfectly.
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smart
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« Reply #5 on: October 25, 2010, 17:34:30 » |
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Try to use another email for administrator's notifications.
BTW, which JComments version do you use?
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bronchy
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« Reply #6 on: October 25, 2010, 17:50:42 » |
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It's working! I don't know why, but now it's ok! The other mail works...
Tnanks a lot!
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smart
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« Reply #7 on: October 25, 2010, 18:06:27 » |
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In my mind you could have some problem with anti-spam software... In any case feel free to contact me with any questions about JComments.
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andreas
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« Reply #8 on: November 11, 2010, 18:53:52 » |
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Hello,
I have this problem too, can't work it out. Different emails, both guests and registered users, no luck what so ever.
I wonder, do I need to set up a cron job for this to work? I'm stuck here..
Thanks
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smart
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« Reply #9 on: November 11, 2010, 19:03:12 » |
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I wonder, do I need to set up a cron job for this to work? No, you needn't do this. Have you checked all email settings? Make sure that email function works with standart Joomla's extensions (contacts, password reminder etc). |
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andreas
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« Reply #10 on: November 11, 2010, 23:23:53 » |
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Thanks smart, it finally worked.
The culprit was the usual suspect PHP Mail Function which sometimes worked and some other times it didn't. That gave me troubles trying to identify the cause. Once I switched to SMTP Server, everything worked smoothly.
Thanks again, and congrats for your fine work.
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JComments component 