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JoomlaTune Support Forum    JComments component    Bug-reports (Moderator: korb)    Topic: The Comments do not appear
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toyfreack
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« on: July 07, 2010, 20:17:17 »

Hi I installed JComment on my site, then configure it tried to comment as a user unregistered and it never appeared. Check the section of / Jcomment / comments if he had to publish manual but it was not the commentary, in the preferences is checked automatically published in the unregistered user.   Huh  Sad

In this link you can see my problem: http://www.radiosanctispiritus.cu/index.php?option=com_content&view=article&id=497:la-pachanga&catid=81:la-radio-es-noticia&Itemid=183#addcomments

My system specification is:

Joomla 1.5.15
JComment 2.5.4 for Joomla 1.5.x

*Sorry for my english i speak spanish and often used: translate.google.es
« Last Edit: July 07, 2010, 20:20:30 by toyfreack » Logged
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« Reply #1 on: July 07, 2010, 20:42:31 »

I've checked your site using FireBug plugin for FireFox and found that comments not posted - there is an error server occured (with code 500 - Internal server error). You need to check Apache's error.log to find detailed information about this error).
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toyfreack
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« Reply #2 on: July 07, 2010, 21:15:21 »

I test the link and this work fine. I use Firefox and Chrome... please try again and help me... thanks

Try this link to: http://www.radiosanctispiritus.cu/index.php?option=com_content&view=category&layout=blog&id=81&Itemid=183
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« Reply #3 on: July 07, 2010, 21:22:16 »

You don't understand me. I did't said that your site doesn't work. I wrote that comments not posted due to internal server error. You need to check server's error log to found more detailed error description.
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toyfreack
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« Reply #4 on: July 07, 2010, 21:26:35 »

ok thanks for your help and time
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« Reply #5 on: July 07, 2010, 21:31:24 »

We need to check error log to found the error description. It could be memory limit problem or maximum execution time exceeding. Or some other error. But at this moment I can see only '500 internal server error' that isn't informative. So I need more information to help you.
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toyfreack
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« Reply #6 on: July 07, 2010, 21:37:51 »

A colleague who has a place in the comments that server if it works, anyway I will ask information about this error to server administrators

if you want to check the other site visit this link http://www.rcabaiguan.cu/index.php/component/content/article/1-latest-news/889-la-foto-de-hoy
« Last Edit: July 08, 2010, 18:42:06 by toyfreack » Logged
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« Reply #7 on: July 07, 2010, 21:42:58 »

The second site is placed on the same server?
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toyfreack
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« Reply #8 on: July 07, 2010, 21:44:24 »

yeah! is in the same server
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« Reply #9 on: July 07, 2010, 23:50:26 »

This is really strange. I hope that error log will help us to find the problem's key.
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JoomlaTune Support Forum    JComments component    Bug-reports (Moderator: korb)    Topic: The Comments do not appear
 
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