[Solved] can't go to the post from admin panel

[capella]

In manage comments, when i click on content item title it does not got to the right page. There is a http error 406.

This is the url gets generated -
http://www.mysite.com/component/option,com_jcomments/lang,en/no_html,1/object_group,com_directory/object_id,1558/task,go2object/

i get following error -
"Not Acceptable
An appropriate representation of the requested resource /component/option,com_jcomments/lang,en/no_html,1/object_group,com_directory/object_id,1558/task,go2object/ could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "

This started happening after i migrated my hosting server. ealier it was working great.

can you think of reason why would this happen.

[smart]

Do you use default Joomla SEF or some 3rd party extension?

[capella]

i use sh404sef.

[smart]

Ok, I this is because we've 2 strings com_jcomments and com_directory in link and 404sef couldn't decide what is the component name Give me some time and I'll try to found solution.

[smart]

Try to open /administrator/components/com_jcomments/admin.jcomments.html.php and replace:

Code: (php)

$row->link = $app->getCfg('live_site') . '/' . JCOMMENTS_INDEX . '?option=com_jcomments&task=go2object&object_id=' . $row->object_id . '&object_group=' . $row->object_group . '&no_html=1';

with

Code: (php)

$row->link = $app->getCfg('live_site') . '/' . JCOMMENTS_INDEX . '?option=com_jcomments&task=go2object&object_id=' . $row->object_id . '&object_group=' . $row->object_group . (JCOMMENTS_JVERSION == '1.5' ? '&tmpl=component' : '&no_html=1');

This modification works fine for me (Joomla 1.5.18, sh404SEF 1.5.12.464, JComments 2.2.0.0)

[m1r0]

The above solution did't work for me. 

I have the same problem without using any SEF.

Joomla version 1.5.20, JComments version 2.2.0.2

Can you give me a hint where to look?

[smart]

@m1r0: I can't reproduce your problem. Could you setup test site where I can see it?

[m1r0]

OK, in a few hours it will be done.

Thank you for your attention.

I forgot to mention that the comments are imported from another commenting component if that can help.

[smart]

I've made some tests on your server and didn't found any 3rd extension what could conflict with JComments. But I've found strange thing. I've inserted 'exit' function into begin of index.php and then have tried to open link like:

http://mysite.com/index.php?option=com_jcomments&task=go2object&object_id=1014&object_group=com_content&no_html=1

And this link returned me 403 error. I've began to remove some parameters from string:

http://mysite.com/index.php?option=com_jcomments&task=go2object&object_id=1014&object_group=com_content - return 403
http://mysite.com/index.php?option=com_jcomments&task=go2object&object_id=1014- return 403
http://mysite.com/index.php?option=com_jcomments&task=go2object - return 200 !!!

During this experiments I found what with some reason your server (not Joomla) rejects urls if they are contain object_id parameter. If we rename it with object_idd - link opens without 403 error. It doesn't work because JComments can't determine object's id but it isn't rejected by server.

In my mind you need to cosult with your server administrator and tell him about this issue. May be we need to check some server's settings (security tools or something like this)?

[capella]

this issue was for me due to a module which is  installed with apache. I guess that module name is mod_security or something like that.

you can tell this issue to your hosting provider and ask them to remove your site from this module. that should fix the issue.

[m1r0]

Hm I think the problem is solved. The hosting support did't write me back what they did, but now everything works fine and I'm really happy. 
A BIG THANKS to smart, for giving so much support for this free (but really great) extension!

[smart]

The hosting support did't write me back what they did, but now everything works fine and I'm really happy. 

Hm... This is quite interesting. Could you ask them what they did? In my mind this information could be usefull for other who has same problem.

A BIG THANKS to smart, for giving so much support for this free (but really great) extension!

You're welcome! Feel free to contact me with any questions about JComments!

[m1r0]

No one answered my email...

[m1r0]

I renewed the hosting (on the same company) and I got the same problem again. This time they emailed me that the problem is coming from mod_security. They turned it off and everything is ok now. Hope this will help somebody. Cheers!