Installation causes server error

[smart]

Could you check your Apache's error.log for more detailed information about error?

Try to make follows:

1. Edit your php configuration (php.ini) and set variable max_execution_time to greater value (300 instead 3)
2. Set 777 permissions to all folders listed here: JComments Installation guide
3. Try to reinstall JComments

[efalzon]

I've tried to install the latest version of jComments and am still getting this problem.

This time, I even went into phpMyAdmin and deleted the jcommetns tables.  The installation process re-created these tables fine, and it's still working flawlessly on the back-end.

But nothing is coming up on the front end!  No errors, nothing!

Please help me sort this out.  Everyone says how fabulous the component is, and I really need commenting on my site!


Thanks in advance.

[smart]

But nothing is coming up on the front end!  No errors, nothing!

May be you've forgot to setup JComments? For example you can forgot to select categories where're comments enabled...

[efalzon]

May be you've forgot to setup JComments? For example you can forgot to select categories where're comments enabled...

No, my first piece of trouble-shooting, then and now was to check the settings.  Under Components | JComments | Settings, I've selected multiple categories in the [General] tab and allowed unregistered users to post, reply to, auto-publish and vote on posts.  Was there anything I've missed to turn it on at the front-end?

[smart]

Are you using JoomFish on your site? What Joomla's template are you using?

[efalzon]

Are you using JoomFish on your site? What Joomla's template are you using?

Don't know what JoomFish is, so probably not.  I'm using a template I created with Artisteer.

That prompted me to check some other things:  I'm not seeing anything about JComments under Modules or Plugins.  Should I?  The Jcomments menu seems complete and functioning in the Components menu.

Under Extentions | Install/Uninstall, JComments v2.2.0.2 is showing as installed and enabled under [Components] but again nothing under [Modules] or [Plugins].

[smart]

I'm not seeing anything about JComments under Modules or Plugins.  Should I?

Yes, you must have 4 plugins:

Content - JComments
System - JComments
Search - JComments
User - JComments

If you don't have them - check folder permissions (JComments Installation Guide) and reinstall JComments.

And see also this topic: JComments and templates without afterDisplayContent (like Artisteer)

[efalzon]

You and I have already checked the write permissions; they're fine.  So how would I install the plugins manually?

And what about components?  Any of those?

[smart]

So how would I install the plugins manually?

They are installed with JComments component and don't available separatelly

[efalzon]

Also just checked default.php as you instructed.  Looks okay:

<?php
(...several lines of unrelated code...)
echo "<span class=\"article_separator\">&nbsp;</span>";
echo $this->article->event->afterDisplayContent;
echo "\r\n    <!-- /article-content -->\r\n</div>\r\n<div class=\"cleared\"></div>\r\n";
?>

[smart]

Contact me via PM, give me access to site's backend and FTP and I'll try to help you with installation.

[efalzon]

Okay, I got this thing working!  Here's how, for those having the same trouble:

The zip file uploads successfully, but encounters a server error, as explained earlier in this thread.  Unzipping it first and uploading by FTP to temp folder does not fix the problem.

After attempting these installation methods, I then ran the post_install task, as explained earlier in this thread.

I received errors regarding the system's ability to copy the Search, System and Content plugins to the correct directories and was instructed by the system to copy them myself.  In spite of those three messages, however, Joomla reported a successful installation.  At this point, it seemed as though the component was correctly installed on the Administrative side, but nothing was appearing on the front-end.  The Component was showing as installed in install/uninstall, but no jcomments plugins were listed.

I then logged into the SQL database directly with phpMyAdmin.  I created FIVE new entries in the jos_plugins table, naming them consistently with existing plugins and using default values for other fields.

The front-end then started functioning perfectly and performed as expected when making configuration changes in the Admin interface.


HOWEVER: I was then no longer able to edit any articles at the back-end!  Argh.

I didn't save the exact error reported by Joomla, but it relates to a failure to locate the "onDisplay" method in the new jcomments-editor_xtd plugin.  The fix is to edit "editor.php" to the following:

new line -->         if (method_exists($plugin, 'onDisplay')) {
existing  -->            $resultTest = $plugin->onDisplay($editor);
existing  -->            if ($resultTest) $result[] =  $resultTest;
new line -->         }

In short, check that the method exists before calling it.  Easy.

Now jcomments is (finally) functioning flawlessly (as near as I can tell) on my site... I just have to work out how to bring the colours into line with my customised site template!  Artisteer doesn't seem to be able to do this...