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JoomlaTune Support Forum    JComments component    General discussion    Topic: All comments author names disappeared
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TNZ
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« on: July 08, 2011, 06:40:42 »

Hi everybody!

I use:
- Joomla 1.5.23
- JComments 2.1.0.0

My site : TravelSteph.com

I updated my site to 1.5.23 few months ago and I didn't have a problem.

But I just discovered that all comment authors names disappeared on the site. In the administration, I already can see IPs comment author but all names disappeared there too.

And unfortunately, I don't have recent backup of the data base...

Do you know if there is a possibility of get-back all names?

Thanks for your help!
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smart
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« Reply #1 on: July 26, 2011, 04:54:43 »

You're using too old JComments version. This version is about 2 years old and contains a number of bugs... If you do not have backup you will be not able to restore their names... Sorry... But I always suggest users to have backups and to update their extensions when newer version is available.
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TNZ
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« Reply #2 on: July 26, 2011, 06:34:20 »

Thanks smart for your answer.

Yes, i know, i'm really stupid to not have backup... Indeed, I've one, but old one (February). I'll try to restore old names, if I can restore names from the beginning until February 2011, it's better than nothing... I hope it'll be working!

Then, i'll update JComments, for sure...
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TNZ
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« Reply #3 on: July 27, 2011, 05:59:01 »

Hi smart!

I managed to restore the missing names with my backup. For all comments posted after my last backup, I managed to edit and put with the hand the name (I already have all e-mail send when one comment is post).

Then, I updated my component, I've now JComments 2.2.0.2!

Thanks again your you answer!
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